Dream Games has established a membership program to provide customers with more benefits when enjoying entertainment, using services, and experiencing activities at our centers.

The membership program applies to customers who register an account in accordance with Dream Games’ regulations and is valid at all business locations within the Dream Games system.

1. Membership Registration

Customers may register for membership directly at the service desk of Dream Games centers or through other registration methods implemented by Dream Games.

When registering, customers must provide accurate and complete information as required, including full name, phone number, and other necessary details for membership account management.

2. Membership Benefits

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Dream Games members may enjoy the following benefits:

• Accumulate points or usage value under applicable programs
• Receive information about promotions, events, and special offers
• Participate in customer care programs exclusively for members
• Access account information, transaction history, or related benefits as regulated
• Opportunities to receive gifts, vouchers, or offers during specific periods

Membership benefits may vary depending on Dream Games’ business policies and promotional programs at different times.

3. Use of Membership Accounts

Membership accounts are for the personal use of the registered customer only. Customers are responsible for safeguarding account information, membership cards, or identification codes, if applicable.

Dream Games is not responsible for loss of benefits resulting from incorrect information provided, account sharing, or improper account management by customers.

4. Reward Points and Offers

Reward points, offers, or membership benefits are applied according to specific programs announced by Dream Games.

Reward points or offers have no cash value unless otherwise specified by Dream Games.

Dream Games reserves the right to adjust, suspend, or terminate reward point or membership benefit programs when necessary, with appropriate notification.

5. Member Information Security

Members’ personal information will be managed and protected by Dream Games in accordance with legal requirements and the company’s Privacy Policy.

Dream Games uses member information solely for purposes related to account management, customer care, promotional notifications, service quality improvement, and other lawful activities.

6. Suspension or Termination of Membership

Dream Games reserves the right to suspend or terminate membership if the following actions are detected:

• Providing inaccurate or fraudulent information
• Exploiting the membership program for personal gain
• Fraudulent transactions, point accumulation, or misuse of offers
• Actions that negatively affect business operations, other customers, or Dream Games’ brand image
• Violations of service usage regulations at Dream Games centers

7. Policy Adjustments

Dream Games reserves the right to update, amend, or supplement the membership policy in line with actual business operations. Any changes will be announced via the website, at centers, or through Dream Games’ official communication channels.

8. Customer Support

For any inquiries related to membership accounts, reward points, offers, or customer care programs, please contact the service desk at the nearest Dream Games center or use the official contact information provided on the website.

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